Privacy Policy

1. Introduction

FakeVerifier ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, and applications (collectively, the "Service").

We comply with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR), and the Data Protection Act 2018. This policy explains your rights regarding your personal data.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Data Controller

For the purposes of UK GDPR and EU GDPR, FakeVerifier is the data controller responsible for your personal data. Our contact information is:

3. Information We Collect

3.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, password (hashed), and profile information
• Content: Information, text, or content you submit for verification
• Payment Information: Billing address and payment method details (processed by third-party payment processors)
• Communications: Messages, feedback, and correspondence you send to us

3.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Device Information: Device type, operating system, browser type, and device identifiers
• Log Data: IP address, access times, error logs, and referral URLs
• Cookies and Tracking Technologies: As described in our Cookie Policy (Section 8)

3.3 Information from Third Parties

We may receive information from third-party services, including:

• Authentication providers (e.g., Google) when you sign in using third-party accounts
• Payment processors for transaction information
• Analytics and monitoring services

4. How We Use Your Information

We use your personal information for the following purposes:

4.1 Service Provision

• To provide, maintain, and improve our Service
• To process your verification requests and deliver results
• To manage your account and authenticate your identity
• To process payments and manage subscriptions

4.2 Communication

• To send you service-related notifications and updates
• To respond to your inquiries and provide customer support
• To send you marketing communications (with your consent, which you can withdraw at any time)

4.3 Legal Basis (GDPR)

We process your personal data based on the following legal bases:

• Contract Performance: To fulfill our contractual obligations to you
• Legitimate Interests: To improve our Service, prevent fraud, and ensure security
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

4.4 Analytics and Improvement

• To analyse usage patterns and improve user experience
• To detect, prevent, and address technical issues and security threats
• To conduct research and development

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and infrastructure providers
• Payment processors
• Analytics and monitoring services
• Email and communication services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes, such as court orders or subpoenas
• Government requests or regulatory requirements
• To protect our rights, property, or safety, or that of our users

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active and for up to 30 days after account deletion
• Verification History: Retained according to your account settings and subscription plan
• Payment Records: Retained for 7 years as required by UK tax and accounting laws
• Legal Records: Retained as required by applicable laws and regulations

When we no longer need your information, we will securely delete or anonymise it.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for the Service to function (cannot be disabled)
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

For more information about our use of cookies, please see our Cookie Policy, which is available in your account settings.

9. Your Rights (GDPR)

Under UK GDPR and EU GDPR, you have the following rights regarding your personal data:

9.1 Right of Access

You have the right to request a copy of the personal information we hold about you.

9.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information.

9.3 Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal information in certain circumstances.

9.4 Right to Restrict Processing

You have the right to request that we limit how we use your personal information.

9.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

9.6 Right to Object

You have the right to object to processing of your personal information for direct marketing or legitimate interests.

9.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw your consent at any time.

9.8 Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe we have violated your data protection rights. In the UK, this is the Information Commissioner's Office (ICO). In the EU, you can contact your local data protection authority.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the UK and European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally recognised transfer mechanisms

11. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for significant changes)
• Displaying a notice on our Service

Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

You also have the right to contact your local data protection authority:

• UK: Information Commissioner's Office (ICO) - ico.org.uk
• EU: Your local data protection authority (find yours at edpb.europa.eu)